(Some systems may refer to this still as "Windows Defender.") Microsoft Defender comes pre-configured on Windows 10 and Windows Server 2016 to provide standard antivirus (AV) scanning and protection by default. Get support help from Microsoft, or use the community forums.Enabling Microsoft Defender on Windows 10 and Windows Server 2016 and later Possible solutions: If another endpoint protection application is installed and Intune detects that application, the device may become unstable. Another endpoint protection application runningĪnother endpoint protection application is running, and the device is healthy. Possible solutions: If a scan is overdue, you can run a one-time scan or schedule recurring scans. This scenario can happen if the device restarts during a full scan.
Full scan overdue or Quick scan overdueĪ full scan or quick scan hasn't completed for 14 days. Possible solutions: If malware definitions are out of date, update the definitions using Microsoft Defender Antivirus. For example, the message may show if the device is disconnected from the Internet, or the malware definitions are outdated. This status shows when the malware definitions on the device are out of date by 14 days or more.
Turn on Windows Defender to access company resources.Possible solutions: Enable these features. Possible messages:Įndpoint Protection disabled Real-time protection disabled Download scanning disabled File and program activity monitoring disabled Behavior monitoring disabled Script scanning disabled Network Inspection System disabled Or, it's disabled by an end user on the device. These messages can happen if Intune endpoint protection or Microsoft Defender is disabled by an administrator using a configuration profile. You may get a message that some features are disabled. During the next update synchronization, the Microsoft Online Management Update Manager detects the missing program and reinstalls it at the scheduled installation time.In Control Panel > Programs, select Microsoft Intune Endpoint Protection Agent.In the endpoint protection client program (possibly in the taskbar), choose Update. If endpoint protection is corrupt or won't update, then update or reinstall the program.Potential cause: The Intune endpoint protection engine was corrupted or deleted. Common Intune errors and possible resolutions Endpoint Protection engine unavailable Review event logs and error codes to troubleshoot issues with Microsoft Defender AV. Use the information to help solve problems when using endpoint protection. This article lists and describes potential causes and solutions for some errors and warnings. Endpoint protection issues and possible solutions in Microsoft Intune
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